SkillsGAP Analysis

A structured skills program ensures capability keeps pace with business needs:

1. Assessment – Map current skills via surveys, assessments, and benchmarks.
2. Gap Analysis – Compare against future business requirements.
3. Targeted Development – Training, certifications, mentoring, and cross-functional projects.
4. Talent Acquisition – Hire or contract for specialised gaps (analytics, ESG, digital).
5. Knowledge Retention – Playbooks, communities of practice, and succession planning.
6. Continuous Monitoring – Regularly reassess and link skills growth to business KPIs.

Closing skill gaps isn’t an event — it’s a continuous cycle of assessment, learning, and capability uplift.

ROI measurement requires a balance of hard financial metrics and strategic value:

Direct Financial Benefits

• Savings and cost avoidance
• Efficiency gains through automation
• Technology adoption value

Strategic Value

• Risk mitigation (avoided losses, fines, disruptions)
• Supplier-led innovation and revenue uplift
• ESG and compliance credibility

Method

• Establish baselines before investment
• Use time-series and benchmark analysis
• Link capability KPIs to financial and operational outcomes

ROI Formula:

ROI=Total Benefits (savings + risk + value)Total Investment (training + tech + opportunity cost)ROI = \frac{\text{Total Benefits (savings + risk + value)}}{\text{Total Investment (training + tech + opportunity cost)}}ROI=Total Investment (training + tech + opportunity cost)Total Benefits (savings + risk + value)

Typical ROI ranges from 3:1 to 8:1, but the real return is long-term resilience, influence, and innovation.

A capability roadmap ensures procurement matures in step with business priorities:

1. Assess Current State – Evaluate skills, processes, tools, and maturity benchmarks.
2. Define Future Vision – Set 3–5 year goals aligned with enterprise strategy.
3. Gap Analysis – Identify priority skill and process gaps.
4. Capability-Building Strategies – Blend training, hiring, tech investment, and process redesign.
5. Resourcing & Business Case – Define investments, timelines, and expected benefits.
6. Sequenced Implementation – Phase delivery for early wins and long-term impact.
7. Measurement & KPIs – Link outcomes to savings, risk reduction, and resilience.
8. Stakeholder Engagement – Secure sponsorship and embed buy-in.
9. Continuous Learning – Refresh and update as business needs evolve.

A good roadmap is dynamic — evolving as markets, technology, and enterprise ambitions shift.