Competence, capability and capacity are often used interchangeably to describe an individual’s or organisation’s ability to perform tasks or activities effectively. The term ‘capability’ is increasingly used to describe the combination of an organisation’s expertise and its capacity to execute specific strategies. Most organisations need the capability to manage service providers; the way they try to achieve that capability is to develop the competence (ability to perform tasks or activities effectively) of individual business managers. When there is a critical mass of competent managers the organisation may have the capacity to sustain that capability. See also Capacity and Competence.

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Discover the world’s largest Glossary of Procurement terms

With over 800 Procurement specific terms (and growing) you will find everything you need to know or thought you knew about the Procurement function. Our aim is to provide you with a comprehensive list collated from the Comprara Groups hub of training and consulting source materials.The Procurement Glossary has been compiled by industry expert Paul Rogers.