Blog

With the evolving retail environment and customers shifting to online channels for purchase, the emphasis is to build a workforce that is not only focused on sales but is keen on pleasing the customer with high levels of customer service.  As far as industries go, retail is one of the largest in…
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I think it’s obvious to most people that how we teach has changed over time. Partly out of necessity, as the need for mass education took hold, we adopted a model of one size fits all. The “fit” in this case was classroom learning, and this was applicable to both…
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Every degree, except for philosophy, is applied philosophy. I would like to say all philosophers agree with this statement, but it wouldn’t be philosophy if there were at least some dissenters. So why did I start this article with a joke about philosophy? Mark Cuban recently said that he believed…
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People have known the importance of sustainability for a long time, with interest in sustainability eddying and flowing with societal anxiety over resources. ? However, while companies used to embrace sustainability as a way to save money, the latest McKinsey Global Survey on the topic finds that the top reason…
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Though it might seem like a completely arbitrary line in the eternal sands of time, the New Year is still a good time to reflect. With 2018 still in its infancy, may we suggest taking the time to accept our invitation to participate in the inaugural Global Procurement Capability Benchmark?…
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EdAssist and the University Phoenix explored the question of “who is responsible” for their study titled “The Real Story Behind Career Development: Who is Responsible?” found a marked difference in perspective between workers and managers. Most workers believe that it is the responsibility of their employers’ to help develop their…
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It’s time we had a deep and meaningful conversation about commercial acumen. You know what I mean – good old fashioned business sense. Who is responsible for developing commercial acumen within your organisation? Is commercial acumen something that can be developed. Or is the ‘gut feel’ of a commercial deal…
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Again, according to Deloitte’s CPO Survey for 2017, 60% of CPO’s do not believe their teams has the skills to deliver the procurement strategy. Why does this belief persist? Is it true, partially true or a complete misconception? This is where it is crucial to devise a tailored competency framework…
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