Blog


The Importance of Being Earnest About SLAs and KPIs

You’re dealing with a new supplier. You need to draw up a Service Level Agreement, commonly referred to as an SLA.  You know you’ve got to cross every t and dot every i.  So how do you make sure that you’ve covered all bases?  How do you know that your…

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5 Reasons Why Your Procurement People Should Learn To Negotiate Effectively

Negotiation

You’ve hired some good procurement people. Their skills are solid. They have experience. They’re a good fit in your organisation. But – are they gun negotiators? Do they consistently get the best deals from suppliers? Are they always focused on YOUR bottom line? If not, it’s time to consider the…

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The Art of Contract Management

Contract Management

It’s easy to get excited about the purchase or acquisition of a good or service, especially when it can positively affect the way you do your day-to-day job, but contract management is a fine art that can’t be rushed and needs to be treated with tender, loving care, by all…

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12 Sales Trends for 2017

We are pleased to release our 8th annual 12 sales trends report. 2017 Sales Trends focuses on – Going from ordinary to extraordinary In times of major change, uncertainty and upheaval we have two choices: 1) bunker down, keeping our heads low, waiting for things to pass and settle down…

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Getting Perspective on Procurement Capability

Procurement Capability

Again, according to Deloitte’s CPO Survey for 2017, 60% of CPO’s do not believe their teams has the skills to deliver the procurement strategy. Why does this belief persist? Is it true, partially true or a complete misconception? This is where it is crucial to devise a tailored competency framework…

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Improve your negotiation skills through corporate e-learning

Negotiation skills

We cannot undermine the value of negotiation skills which is at the center of any business strategic initiatives. Being a good negotiator usually implies more sales motivation, leading to the best deals for the advancement of the organization. Apart from making interesting deals, it also leads to an improved supplier…

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Procurement Basics: Where should we pro-actively use Supplier Relationship Management (SRM)?

Supplier Relationship Management

First of all a question for buyers, be you CEOs, CIOs, HoEs, PMs, CatMans etc. “Do you have unlimited time and resources?” No, of course not! Our time and resources are limited, therefore we need to apply pragmatic Effort/Benefit considerations to all activities including SRM, using KPIs etc etc Secondly,…

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Are you street smart or street silly? The case for using “acumen” in contracting.

Procurement Acumen

I was minding my own business when the phone rang. I had a feeling that I should not answer it, but as I was running a business and had six kids, two wives and a fish to support I thought that my bank manager would be pleased if I did…

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Do you really know your stakeholders?

Stakeholders

It’s late in the day and you’re thinking about home. Your phone rings. It’s your #1 challenging stakeholder ringing you at the 11th hour to get you to ‘push something through’ the system quickly. No prior warning, no apology and no discussion yet again – just the excuse they are…

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The majority of CPO’s do not believe their team have the skills to deliver!

The majority of CPO’s do not believe their team have the skills to deliver! Now, this is an opinion that really counts.  324 Senior procurement leaders, across 33 countries with a combined total representing US$4.4 trillion?  Surely their opinion counts? But what exactly are we counting here?  The recent Deloitte…

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